Recently, our company has welcomed an important customer from Ecuador, who has a strong interest in construction machinery products such as double-end busy, slip and roller. Every step of the customer's visit, from the preparation before the visit to the reception process, and then the follow-up after the visit, embodies the wisdom and efforts of our team, which ultimately contributed to the successful cooperation between the two sides.

Before the customer's visit, our team made careful preparations. Firstly, through the communication with the customer and his colleagues on the Alibaba platform, we determined the customer's itinerary and made an appointment for the specific time to visit the company. In order to ensure that customers can have a comprehensive understanding of our products, we have also carefully prepared the relevant information of the machine, including product performance, configuration parameters, operation guidelines, etc., so that they can be introduced in detail during the visit.


The customer's visit, not only with the expectation of the product, but also brought the end user, ready to look for the right partner at the BMW show. During the exhibition, the customer's colleagues took the initiative to contact us on Alibaba, and the two sides quickly established wechat contact, and agreed on the time to see the factory. In the process of visiting the factory, we introduced the performance characteristics, application scenarios and after-sales service of the two-end busy, slip and roller to the customer in detail. The customer expressed great interest in our products and finalized the machine and configuration on site, and we also provided the customer with a detailed quote.

In order to deepen our customers' understanding of our company, I sincerely invite them to visit our Shanghai head office. The customer gladly accepted the invitation, and in today's visit, our production scale, technical strength and corporate culture and other aspects gave a high evaluation. After the visit, the two sides had an in-depth discussion on the contract content. After the customer negotiated, our team gave a reasonable offer through negotiation, and finally successfully signed the procurement contract.

After the customer left, we immediately sent the photo to the customer during the visit, as a precious memory of our cooperation. At the same time, we are also paying close attention to the customer's deposit account to ensure the smooth execution of the contract. In addition, we will continue to follow up the follow-up needs of customers and provide comprehensive service support to ensure that customers can enjoy the best product experience in the use of the process.

The success of this customer visit not only won valuable international orders for our company, but also accumulated valuable experience for us to expand overseas markets. We will take this as an opportunity to continue to strengthen communication and cooperation with international customers, and jointly create a better future.